Octopus's Garden Seafood - Our Commitment

At eight o’clock in the morning as professional fishermen wash off their decks after grading their night’s catch of prawns, a 17 year old Gympie teenager, Andrew starts washing each individual fillet of fish and in fact all the seafood to be displayed .... in icy cold salt water...at the Octopus’s Garden.

Octopus's Garden Seafood Cafe - Our Staff.

Our Friendly Staff

Yes this business truly is that particular. Andrew is trained to be that fussy. He defines quality and freshness as he assembles an extensive array of fresh seafood for sale to Cooloola customers each day. His helpers assemble tasty fresh salads and prepare for a day of cooking this wide selection of seafood products.

Andrew completed a school based Certificate II in Retail Operations with Octopus's Garden while completing school. Now a full time employee, Andrew is completing a Certificate III also in Retail Operations. Andrew is trained to easily recognize every fillet of fish. He understands types and counts of prawns, pricing of product, requisitions stock, reconciles the day’s takings, contributes in advertising profiles, and knows he must lead his field in customer service in Cooloola.

Andrew is given specific training in fields such as biological and chemical characteristics of seafood, spoilage and shelf life, public health requirements, quality assurance and promotion and marketing.

The image of fish and chips will change in the next few years. Presentation and environmentally friendly packaging will become a high priority. Atmosphere within and around the shop will demand a sense of community. As this generation of employees introduces technology to the workplace, Andrew and his team spend time working “on” the business as all facets of systems are integrated. Direct communication with customers is now easier and customers can be notified when their favoured fresh seafood arrives.

The image of fish and chips will change in the next few years and Andrew and young men and women like him will be part of that change. Presentation in environmentally friendly packaging will become a high priority. Atmosphere within and around the shop will demand a sense of community. This generation of employees will introduce technology to the workplace and that will have a profound affect on the industry as all facets of systems are integrated.

For Andrew just doing the job is not enough. His job must provide purpose and energy.

Octopus’s Garden was set up ten years ago with a commitment to market the freshest seafood to the Cooloola region. It is now far more than that.

It has become a place where Andrew and teenagers like him can show they care; show their passion, their power, excitement, integrity and outrageousness, their commitment and their ability to learn about this diverse industry.

Andrew’s team will

* contribute to improved infrastructure for employees and customers
* identify customer trends and instigate ongoing development of menu/product selections
* focus on giving polite friendly informative service
* serve exceptional seafood to customers throughout Southern Queensland.

Octopus's Garden Seafood Cafe - Fresh Seafood.


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